Teleopti WFM MyTime

Teleopti WFM MyTime requires a minimum Android version of 5.0

Teleopti WFM MyTime is a fully functional interactive application, allowing users of the Teleopti WFM solution to view and manage their work schedules. The Teleopti WFM MyTime app is compatible with Cloud and On-Premise installations, to allow users to check and manage their schedules from anywhere at any time.

Users can view their schedule day by day, week by week or month by month. Using clear and simple pages, users can clearly see all activities during a day, when they are scheduled for lunch, what time they finish, what overtime they are working. It’s also possible to view team members’ schedules, allowing easy coordination for meetings and other activities.

Users can easily notify any absence due to sickness, request vacation, and check the status of a request. Advanced, but simple to use features, also include the setting of availability and shift trades. Setting availability is a great feature for many agents, but especially for part time workers such as students, who need to be able to vary their work times. Through a powerful shift trading functionality users can quickly adapt working times with colleagues to suit their own lifestyle, all with a few simple finger touches. A great feature for agents, and a huge time saver for their supervisors. Naturally notifications and messages can be viewed so you can quickly know of any changes.

Please Note: A customer's IT department must allow agents to have access to MyTime from the Internet before this app may be used.